Consign – Sell your gently used furniture, lighting, rugs, and wall art.
Check sales at MiddletonCheck sales at Monona
The Cozy Home East is an upscale resale store providing quality furniture, furnishings and home decor at affordable prices.
Whether you are downsizing, moving, or redecorating, The Cozy Home East is a convenient, safe, time saving alternative to selling your items online or at home.
We also offer Direct Buys and Private Estate Sales for a house worth of furnishings in one transaction. We provide packing and transportation of all purchased items.
We are no longer accepting bed frames for consignment, but we are still accepting headboards!
How To Consign at East
1. Send Photos By Email
All items are accepted by email at info@thecozyhomemadison.com. Please include photos, measurements, and the general condition of each item. Items with unreviewed details may not be accepted in person.
2. Schedule an Appointment
Once your items have been approved by email, they can be dropped off by appointment. We’ll find a day that works for you, to drop off items between 10:30a-3p. We ONLY accept items that have been approved by email.
3. Contract and Online Account
Sign a free three month contract, and we’ll create an online account for you to view your sales. Consigners receive 50%. A link to your account will be sent to your email – check your junk folder if you don’t see it.
4. Redeem Your Online Sales
Your sales are stored in your account, and can immediately be used as store credit. On the 10th of each month, checks are printed for in-store pick up of the balance in your account.
5. Pick Up Unsold Items
Unsold items can be picked up after 90 days. Please schedule your pick up so we have the items ready for you – or let us know if you’d prefer your items be donated. Items unclaimed after 120 days will be donated.
Additional Notes
Consignment appointments and drop-off are only available at our Monona store. Please be prepared to move your own items from your location into our store.
Consignment FAQ
Do you take electronics?
Typically no. We take some small vintage radios that have been refurbished but generally shy away from anything that relies on power to function (power recliners, TV’s etc) the thought being we are unable to warranty them. Although they are not electronic, lamps are something we accept that relies on power.
Do you barter with customers?
No, our tag style offers generous markdowns every 30 days. In addition to the built in markdowns, we offer 4% off for cash purchases.
Who prices the items that come in for consignment?
Our staff is responsible for researching and pricing the items we see. Consignors can request certain pricing but TCH has final say.
How long does an item stay on consignment?
Items consigned at TCH can stay on the sales floor for up to 90 days. If an item still hasn’t sold, there is a 30 day for the consignor is required to pick up their item or have it donated. Some exclusions to this general rule include Rugs, Light Fixtures and Headboards because they take longer to sell typically.
How long will it take for you to respond to my email?
We try to respond to consignment emails between 24-48 hours. During the spring and pre-holiday season, email requests drastically increase so it could be a couple of days. If you received the ‘automatic reply’ from us indicating that we received your email, please know that we will get back to as soon as we can. If you did not receive a “automatic reply” within a couple of minutes of sending your email, please check your spam folder or call the store to verify we received it.
Do you ever refuse items in person after you’ve pre-approved them in email?
Yes. It doesn’t happen very often but there are times when damage or wear is not visible in photos or items come in with strong odors. In those instances, we may ask you to take your item back with you.
Do you offer pick up service?
Due to the demands of the other facets of our business and our smaller staff, we are no longer offering consignment pick up. If you reach out via email, we can provide alternative moving companies or options
Can I just bring my items over for you to look at rather than email?
No, we don’t always have staff available to review or floor space available to accept items on the fly. If you are not able to email photos, please reach out to store staff for alternative solutions.
Can I bring extra items to my appointment if I find more before I come in?
No. We plan for all items based on what was pre‑approved and scheduled for that day. Even though it may not seem like bringing a few extras would cause issues, items that haven’t been approved don’t have a written record, and with many consignors coming in each week, we want to avoid anything getting mixed up. If you find additional items before your appointment, please email photos using the same process as before. While we can’t guarantee we can add them, we can at least review them and plan accordingly.
How long does it take for my items to show up in my account after I drop them off?
We do our very best to enter your items the same day they are dropped off so everything stays organized and avoids mix‑ups. The system uploads overnight, though we aren’t sure of the exact time it processes.
Does Cozy Home ever call consignors to see if they would take less?
No. We feel as though we are contracted by Consignors to sell their items so we want them to trust our judgement and know they can count on us to make the best decision for the sale of their items.
What do you do with consigned items that don’t sell?
They are either picked up by the consignor or donated after a period of time. In some circumstances we may allow items to remain on the floor longer.
